The Information and Communication Technology (ICT) Department of the National Revenue Authority (NRA) continues to play a key role in the institution’s modernization process/programme. Through its restructuring and updating of the ICT network, it has significantly contributed to the Authority’s impressive revenue performance over the years. The Department has helped transform the operations of NRA by applying modern information systems that have greatly enhanced the Authority’s administrative efficiency, which has subsequently resulted in improved revenue collection. The Department supports both the operational and support departments through the introduction of modern information technology and process automation.

The Authority currently uses the following application systems in its day to day operations:

• The ASYCUDA++ for Customs operations.
• The VIPS Plus for GST Processing.
• The Domestic Tax Information System (DTIS).
• Great Plains for HR and Financial Management.
• The ICT infrastructure which includes both the LAN and WAN.
• The NRA website (www.nra.gov.sl) and the Intranet.
• The NRA Corporate messaging system.